Acceptance of Terms

By using our website and services, you agree to follow these terms. If you do not agree with any part of these terms, please do not use our site.

2. Product Information

We do our best to display accurate product descriptions, images, and prices. However, we cannot guarantee that all information is 100% error-free. Product availability may change without notice.

3. Prescription Products

Some medicines and injections may require a valid doctor’s prescription. We reserve the right to request a prescription before processing such orders.

4. Orders & Delivery

  • Orders are processed within 24–48 hours.
  • Delivery time may vary depending on your location (usually 2–5 working days).
  • We are not responsible for delays caused by courier services.

5. Payments

We accept multiple payment methods, including Cash on Delivery (COD) and bank transfers. All payments must be made in full before shipment.

6. Returns & Exchanges

  • You can request a return or exchange within 24 hours of receiving the product, only if:
    • The item is damaged, expired, or incorrect.
  • The product must be unused and in original packaging.
  • No returns accepted for opened medicine or injection packs (unless defective).

7. Privacy Protection

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect and use your information.

8. Limitation of Liability

HI Zone Pharmaceutical is not liable for any side effects, misuse, or incorrect dosage of any medicine or product. Always consult your doctor before use.

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Continued use of our site after changes means you accept the updated terms.

10. Contact Us

For any queries, feel free to contact us